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| Careers |
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1. Client Development Manager - Europe (Headquarters, Kuala Lumpur)
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Responsibilities:
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Involved in International Client Servicing and Business Development for the European market. |
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Expand and develop the client base of the Pulse Group throughout Europe. |
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Building upon and managing existing client relationships. |
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Ensure client expectations are met. |
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Manage Projects and Deliverables. |
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Build a satellite team. |
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Requirements:
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Bachelors Degree, Post Graduate Diploma or Professional Degree in Business, Sales & Marketing, Market Research, Online Panel or related field. |
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3-5 years experience in Market Research/Media/Advertising sector. |
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Excellent interpersonal, written and verbal communication skills. |
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Required skill(s): problem-solving, detailed oriented, well organized. |
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Required language(s): English. |
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2. Client Development Manager - APAC (Headquarters, Kuala Lumpur)
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Responsibilities:
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Involved in International Client Servicing and Business Development for the European market. |
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Expand and develop the client base of the Pulse Group throughout Europe. |
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Building upon and managing existing client relationships. |
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Ensure client expectations are met. |
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Manage Projects and Deliverables. |
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Build a satellite team. |
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Requirements:
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Bachelors Degree, Post Graduate Diploma or Professional Degree in Business, Sales & Marketing, Market Research, Online Panel or related field. |
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3-5 years experience in Market Research/Media/Advertising sector. |
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Excellent interpersonal, written and verbal communication skills. |
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Required skill(s): problem-solving, detailed oriented, well organized. |
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Required language(s): English. |
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3. Client Development Executives (Headquarters, Kuala Lumpur)
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Responsibilities:
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Taken under the wing of the Client Development Manager you will be involved with International Client |
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Servicing, and Business Development |
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Building and managing client relationships |
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A good understanding of traditional Market Research and basic survey methods and data collection techniques. |
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Proposal generation. |
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Experience in online research. |
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Ensure client's expectations are met. |
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Manage Project. |
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Manage Project delivery. |
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Coordination with Kuala Lumpur Corporate Office. |
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Requirements:
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Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Business Studies/Administration/Management, Sales & Marketing or equivalent |
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2-3 years experience in the market research, online panel, marketing, media and/or advertising field is required for this position |
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Required skill(s): problem-solving, detailed oriented, well organized |
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Required language(s): English |
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Self motivated |
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4. Marketing Manager (Headquarters, Kuala Lumpur)
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Responsibilities:
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Driving BTL campaigns such as Press Releases, newsletters, E-DM, and Corporate Collateral Material |
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Conceptualize, create and deploy marketing campaigns, supporting PULSE core business units |
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Be responsible for managing marketing metrics for growth of campaign initiatives |
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Build overall brand awareness via BTL efforts |
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Ensure compliance with Spam laws |
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Requirements:
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Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Business Studies/Administration/Management, Sales & Marketing or equivalent. |
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Understanding of Internet and conventional marketing and advertising |
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Basic knowledge of online privacy and Spam laws |
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Media buying experience and/or affiliate program management a plus |
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Excellent oral and written communication skills |
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Strong leadership, organization, and project management skills |
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Ability to develop, implement and manage creative marketing ideas |
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Proficient in MS Excel, Word, Powerpoint and Outlook |
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Must have background in PR, Advertising, Marketing or Market Research |
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5. US Client Development Manager - East/West Coast (New York Office)
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Responsibilities:
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Involved in International Client Servicing and Business Development for the North American market. |
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Expand and develop the client base of the Pulse Group throughout the US. |
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Building upon and managing existing client relationships. |
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Ensure client expectations are met. |
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Manage Projects and Deliverables. |
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Build a satellite team. |
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Requirements:
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Bachelors Degree, Post Graduate Diploma or Professional Degree in Business, Sales & Marketing, Market Research or related field. |
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3-5 years experience in Market Research/Media/Advertising sector. |
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Excellent interpersonal, written and verbal communication skills. |
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Required skill(s): problem-solving, detailed oriented, well organized. |
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Required language(s): English. |
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6. Client Development Manager (UK-London) |
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Responsibilities:
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Involved in International Client Servicing and Business Development for the Europe market. |
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Expand and develop the client base of the Pulse Group throughout the Europe. |
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Building upon and managing existing client relationships. |
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Ensure client expectations are met. |
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Manage Projects and Deliverables. |
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Build a satellite team. |
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Requirements:
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Bachelors Degree, Post Graduate Diploma or Professional Degree in Business, Sales & Marketing, Market Research or related field. |
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3-5 years experience in Market Research/Media/Advertising sector. |
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Excellent interpersonal, written and verbal communication skills. |
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Required skill(s): problem-solving, detailed oriented, well organized. |
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Required language(s): English. |
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7. Panel Executive (Headquarters, Kuala Lumpur) |
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Responsibilities:
The role will be to assist Panel Manager to attract and retain research panel members over Asia Pacific countries. It is imperative that the incumbent speaks and write good English and Mandarin. |
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Essential Functions:
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Assist in the management of panel members across Asia Pacific. |
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Execute panel recruitment strategy across Asia Pacific. |
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Job Requirements:
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Strong online marketing, online ad placement, and vendor negotiation skills |
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Direct Response marketing experience in any of the Asia Pacific countries will be an advantage. |
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Ad agency or survey company experience is added advantage |
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Requirements:
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Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field. |
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Required skill(s): Must speak and write good English, Mandarin. |
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Applicants should be Malaysian or hold relevant residence status. |
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Preferably executives specializing in Advertising Client Servicing/Marketing/e-marketing or equivalent |
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8. Business Development Executive/Manager (Japanese Speakers - Headquarters, Kuala Lumpur)
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Responsibilities:
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You will be involved with International Client Servicing, and Business Development for the Japan market |
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Primarily responsible to expand and develop the client base of the Pulse Group in Japan. |
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Growing internal accounts using triangulation strategies and other means |
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Building upon and managing existing client relationships |
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A good understanding of traditional Market Research and basic survey methods and data collection techniques |
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Experience in online research |
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Ensure clients expectations are met |
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Manage Projects |
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Manage Project delivery |
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Requirements:
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Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Business Studies/Administration/Management, Sales & Marketing or equivalent. |
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Excellent interpersonal skills. |
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Excellent written and verbal communication skills. |
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Good organizational skills. |
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Confident dealing with people at all levels in an organization. |
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Strong Microsoft Office Software skills: Word, Excel, Outlook. |
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Required skill(s): problem-solving skill, detailed oriented, well organized. |
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Ability to multi-task and prioritize within a fast-paced environment. |
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2-3 years experience in the media/advertising field is required for this position. |
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Applicants must be willing to work in Kuala Lumpur. |
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Applicants should be Malaysian citizens or hold relevant residence status. |
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Required language(s): Japanese and English. |
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Full-Time positions available. |
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9. Business Development Executive/Manager (Korean Speakers - Headquarters, Kuala Lumpur) |
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Responsibilities:
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You will be involved with International Client Servicing, and Business Development for the Korean market |
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Primarily responsible to expand and develop the client base of the Pulse Group in Korea. |
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Growing internal accounts using triangulation strategies and other means |
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Building upon and managing existing client relationships |
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A good understanding of traditional Market Research and basic survey methods and data collection techniques |
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Experience in online research |
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Ensure clients expectations are met |
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Manage Projects |
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Manage Project delivery |
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Requirements:
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Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional - - Degree in Business Studies/Administration/Management, Sales & Marketing or equivalent. |
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Excellent interpersonal skills. |
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Excellent written and verbal communication skills. |
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Good organizational skills. |
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Confident dealing with people at all levels in an organization. |
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Strong Microsoft Office Software skills: Word, Excel, Outlook. |
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Required skill(s): problem-solving skill, detailed oriented, well organized. |
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Ability to multi-task and prioritize within a fast-paced environment. |
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2-3 years experience in the media/advertising field is required for this position. |
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Applicants must be willing to work in Kuala Lumpur. |
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Applicants should be Malaysian citizens or hold relevant residence status. |
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Required language(s): Korean and English. |
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Full-Time positions available. |
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10. Tele-Depth Interviewers - Headquarters, Kuala Lumpur |
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Requirements:
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Languages Required: English, Chinese, Korean, Japanese etc. |
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Other requirements: Good computer skills |
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Descriptions:
We are looking for reliable, hard working individuals with good telephone manner to conduct telephone interviewing. Interviewing will involve carrying out tele-depth interviews throughout the world - hours of work are flexible. All the work carried out is market research, and so no selling on your part is required. Communication and negotiation skills are a pre-requisite and a background in business would be useful. |
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11. Project Manager - Headquarters, Kuala Lumpur |
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| Project Manager will be responsible for existing client relationships and custom research projects. He/she will insure client satisfaction through providing leadership in relationship and project management. |
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Overview:
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Interact with the client and all other business contacts in a timely, helpful and professional manner. |
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Coordinate with Processing Hub (ICL) on client projects |
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Work as a team player and recognize/take responsibility for impact of self on others. |
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Manage client's expectations on all projects. |
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Fair knowledge in IT. |
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Responsibilities:
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A competency in survey research methods, good oral and written communication skills, handling of multiple tasks simultaneously, meeting strict deadlines is required. |
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It is imperative that the candidate demonstrates an eagerness to learn and take on responsibility as given, as well as being comfortable working in a collegial, team-based environment. |
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Dedication, motivation, commitment, brightness and friendliness are other characteristics of importance for those in Pulse Group. |
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Qualifications:
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Interact with the client and all other business contacts in a timely, helpful and professional manner |
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Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Computer Science/Information Technology, Business Studies/Administration/Management or equivalent. |
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Good knowledge in IT and technical aptitude. |
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Ability to understand business needs and possess good judgments/sense of urgency. |
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Ability to accept responsibility and follow through with commitments. |
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Communicate confidently, persuasively, and tactfully both internally and externally. |
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Continually seeks out new ideas and approaches and collaborate on new ideas with other team members. |
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12. Head of Operation - Headquarters, Kuala Lumpur |
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| Project Manager will be responsible for existing client relationships and custom research projects. He/she will insure client satisfaction through providing leadership in relationship and project management. |
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Overview:
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Interact with the client and all other business contacts in a timely, helpful and professional manner. |
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Coordinate with Processing Hub (ICL) on client projects |
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Work as a team player and recognize/take responsibility for impact of self on others. |
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Manage client's expectations on all projects. |
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Fair knowledge in IT. |
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Responsibilities:
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A competency in survey research methods, good oral and written communication skills, handling of multiple tasks simultaneously, meeting strict deadlines is required. |
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It is imperative that the candidate demonstrates an eagerness to learn and take on responsibility as given, as well as being comfortable working in a collegial, team-based environment. |
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Dedication, motivation, commitment, brightness and friendliness are other characteristics of importance for those in Pulse Group. |
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Qualifications:
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Interact with the client and all other business contacts in a timely, helpful and professional manner |
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Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Computer Science/Information Technology, Business Studies/Administration/Management or equivalent. |
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Good knowledge in IT and technical aptitude. |
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Ability to understand business needs and possess good judgments/sense of urgency. |
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Ability to accept responsibility and follow through with commitments. |
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Communicate confidently, persuasively, and tactfully both internally and externally. |
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Continually seeks out new ideas and approaches and collaborate on new ideas with other team members. |
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13. Scriptwriter - Headquarters, Kuala Lumpur |
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General Description:
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The ideal candidate should have at least 1 year experience in scripting market research questionnaire and the ability in disentangling complex issues using logical reasoning and creative thinking. |
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Experience in systems like SurveyCraft, mrInterview, Access and SPSS is an added advantage. |
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Fundamental to this position are:
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The ability to analyse data and formulate recommendations |
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Strong organisational ability as meeting datelines is essential |
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Ability to efficiently manage survey programming, sampling, data processing and outputting |
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Excellent attention to detail when scripting questionnaires, checking and testing surveys |
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It is imperative that the candidate demonstrates an eagerness to learn and take on responsibility as given, as well as being comfortable working in a collegial, team-based environment. Dedication, motivation, commitment, brightness and friendliness are other characteristics of importance for those in Pulse. |
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14. Programmers - Headquarters, Kuala Lumpur |
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We are seeking Programmers to support the Research Operations group. The candidate will be primarily responsible for handling all aspects of programming for online (CAWI) and offline (CATI) market research projects.
Candidate must be well organized, detail oriented, and able to handle multiple tasks simultaneously. |
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Responsibilities:
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Development of Custom Panels |
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Checking & cleaning data files |
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Testing online surveys |
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Checking client deliverables |
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Requirements:
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Bachelor's degree |
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Strong logic skills |
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Aptitude for programming |
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Website Development |
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Knowledge of PHP is a plus |
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Intermediate level skills with Excel and/or SPSS |
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Experience with data files and/or databases |
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HTML and JAVA programming languages |
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Experience in Market Research is a plus |
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15. Software Engineers (Technical Support) - Headquarters, Kuala Lumpur |
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As a part of the PULSE Solutions Support Centre (PSSC) you will provide technical support and effective fault resolution for out corporate customers. |
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Responsibilities:
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Providing fast, effective and accurate solutions to customers |
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Educating and informing internal and external customers on products and services |
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Complete accountability for the entire fault reporting process |
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Pre-sales technical support |
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Partner Consulting |
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Requirements:
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Technical aptitude. |
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Good knowledge of softwares, functionalities, and tech support. |
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Sound Knowledge of ASP Services |
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Be knowledgeable in ASP technology, Data Processing/Analysis software and have a genuine desire to learn |
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Understanding of how to deliver exceptional customer service |
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Extensive experience in customer service and/or trouble shooting |
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Strong analytical/planning and decision making ability |
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High tolerance levels and proven ability to handle and resolve complex issues |
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Highly developed problem-solving skills |
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A high level of personal accountability and a demonstrated ability to work autonomously |
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A proactive self-starter who is self-motivated |
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Excellent organisational and time management skills coupled with a good sense of urgency |
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Exceptional decision-making skills and a high level of confidence. |
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Excellent interpersonal Skills |
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Ability to multi-task and prioritize within a fast-paced environment. |
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1-2 years technical supportt experience and supervisory experience required. |
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Bachelors Degree in Information Technology, Engineering or related field. |
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16. Web Developer - Headquarters, Kuala Lumpur |
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You must have extensive digital knowledge and a natural creative flair. Experience of working on both website development and digital campaigns is a must alongside great communication skills. If you see yourself as an ambitious, entrepreneurial sort, this one's for you. |
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Responsibilities:
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Develop and manage Corporate website, as well as client portals |
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Consult in the development of the MR team's questionnaire design |
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Design interfaces for content managed sites and web applications |
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Requirements:
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3+ years commercial experience in Web design |
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Proven ability to communicate with and pitch to clients |
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Exposure to basic principles of usability/human computer interaction |
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Experience of working in a tight team environment that may include developers, business analysts and account managers |
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Expert user of all standard Web design tools (Photoshop, Illustrator, etc) |
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High level Flash MX and ActionScript skills |
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High level HTML skills (including familiarity with HTML 4.0 and XHTML 1.0) |
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Intermediate level JavaScript skills |
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An exciting portfolio of work |
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17. Finance & Administration Manager / Accountant - Headquarters, Kuala Lumpur |
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Responsibilities:
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Taking ownership of the financial, management reporting, budgets, taxation, accounting, audit and secretarial functions (including its preparation and maintenance). |
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Working together with the CFO in leading the development of the Group's finance and corporate functions, operational / financial processes & flows and internal control systems. |
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Ensuring compliance to accounting standards, statutory and other external requirements. |
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Comfortably liaise with various external parties, such as; auditors, lawyers, advisors, tax agents and statutory bodies. |
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Ability to assist in the Group's Human Resource function would be an advantage. |
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Requirements:
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Possess either a Bachelor's Degree, Post Graduate Diploma, professional qualification in the field of Accountancy or Finance. |
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Possess at least 6 years of relevant working experience, with a minimum of 3 years audit experience. |
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Conversant with the Malaysia Accounting Standards and practices with knowledge of the International Finance and Reporting Standards. |
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Working exposure and good understanding of tax legislation matters and issues. |
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Ability to work independently, meticulous, matured and detailed in your approach to work and assignments. |
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Mature, self motivated, proactive in nature with a willingness to learn and improve. |
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Excellent reporting skills and command of written and spoken English with good computing skills. |
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Working exposure to HR matters would be a plus. |
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18. Qualitative Associate Director - Headquarters, Kuala Lumpur |
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Job description:
The Qualitative Associate Director will be responsible for sales performance and staff management of the qualitative division. He/she will be responsible for initiating, winning and managing projects and developing and maintaining client relationships. Other roles include managing and leading team members to ensure all activities are carried out in a timely and effective manner.
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Responsibilities:
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Run/manage the qualitative division in terms of business development planning and execution to meet sales and revenue targets.
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Oversee and manage client projects to ensure the projects are completed satisfactorily to clients. |
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Responsible for playing a key role in marketing activities for qualitative division. |
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Prepare winning proposals, while advising clients of the best methodology and technique. |
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Involved in recruitment, induction, motivation, training and performance review, ensuring all respective activities are carried out timely and effectively.
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Design report and write conclusions with strategic and actionable recommendations.
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Design and deliver client presentations in a highly confident and professional manner.
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Maintain close relationships with clients to enhance possibility of winning repeated business.
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Requirements:
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At least 5 years experience in qualitative market research. |
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Strong command of written and spoken English (fluency in Mandarin or Cantonese is an added advantage) |
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Strong analytical, interpersonal and communication skills. |
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